The smart solution book 68 tools for brainstorming, problem solving and decision making

THE MOST COMPREHENSIVE COLLECTION OF PROBLEM-SOLVING TOOLS, GAMES AND TECHNIQUES USED BY BRAINSTORMERS, GAMECHANGERS AND TRAILBLAZERS. As working life becomes more complex, we are increasingly faced with problems which may at first seem insoluble. The Smart Solution Book is your guide to solving the...

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Bibliographic Details
Main Author: Cotton, David
Format: eBook
Language:English
Published: Harlow, England Pearson 2016
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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245 0 0 |a The smart solution book  |b 68 tools for brainstorming, problem solving and decision making  |c David Cotton 
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300 |a 1 online resource 
505 0 |a Includes bibliographical references and index 
505 0 |a 45 The competing values framework -- 46 Timelining -- 47 One question -- 48 Peer assist -- 49 Action learning -- 50 Story circles -- 51 Swim lane diagrams (Rummler-Brache diagrams) -- PART 4 LARGE GROUP PROBLEM-SOLVING TECHNIQUES -- 52 Crawford's slip -- 53 The charrette procedure -- 54 Starbursting -- 55 Open space -- 56 World Café -- 57 Pro-action Café -- PART 5 PROBLEM-SOLVING BUSINESS GAMES -- When and how to use business games -- 58 Retirement speeches -- 59 Convince me -- 60 Evolution -- 61 It's in the news -- 62 The trial -- 63 Tortoise and hare -- 64 Art gallery 
505 0 |a Cover -- Half Title Page -- Title Page -- Copyright Page -- Contents -- About the author -- Introduction -- PART 1 WHICH TOOLS TO USE AND WHEN -- Tools for broad problem areas -- Tools for specific problems -- PART 2 PROBLEM-SOLVING ESSENTIALS -- Barriers to problem solving -- Framing a problem -- Stages in problem solving -- Preparation for group problem solving -- Equipment needed -- PART 3 PROBLEM-SOLVING TECHNIQUES FOR INDIVIDUALS AND SMALL GROUPS -- 1 Force-field analysis and graphical force-field analysis -- 2 Tough questions -- 3 Ritual dissent (and ritual assent) 
505 0 |a 25 The Delphi technique -- 26 The Lotus Blossom technique -- 27 Photographic associations -- 28 The random word technique -- 29 Challenging assumptions -- 30 Metaphorical problem solving -- 31 Who else has solved this problem? -- 32 How-how? -- 33 The 5 Whys/question everything -- 34 The Jelly Baby Tree -- 35 Future shock -- 36 What if? -- 37 What if we didn't? -- 38 Reframing -- 39 The ripple effect (systems thinking) -- 40 What I need from you -- 41 Concentration diagrams -- 42 The Pareto analysis -- simplified version -- 43 The solution effect analysis -- 44 The work map 
505 0 |a 4 Brain-friendly brainstorming -- 5 Reverse brainstorming -- 6 Procrastination -- 7 Cartesian logic -- 8 Brainwriting -- 9 Individual and collective mind mapping -- 10 Structured walkthroughs -- 11 Life through a lens -- 12 Nominal group technique -- 13 GROW for problem solving -- 14 Head/heart-push/pull -- 15 Osborn-Parnes' critical problem-solving process -- 16 Appreciative inquiry -- 17 Competitive ideas -- 18 Why not? -- 19 MUSE -- 20 Ishikawa fishbone diagrams -- 21 Deming's PDSA Cycle (the Shewhart Cycle) -- 22 3D stakeholder mapping -- 23 The two words technique -- 24 The association grid 
505 0 |a 65 Proverbial problem solving -- 66 There are no rules -- 67 Documentary -- 68 Pitch perfect -- PART 6 SHARING AND IMPLEMENTING SOLUTIONS -- Sharing solutions -- Implementing solutions -- Index 
653 |a Problem solving / fast 
653 |a Gestion 
653 |a decision making / aat 
653 |a Management / fast 
653 |a Management / http://id.loc.gov/authorities/subjects/sh85080336 
653 |a management / aat 
653 |a Prise de décision 
653 |a Problem solving / http://id.loc.gov/authorities/subjects/sh85107109 
653 |a Decision making / fast 
653 |a Résolution de problème 
653 |a Decision making / http://id.loc.gov/authorities/subjects/sh85036199 
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520 |a THE MOST COMPREHENSIVE COLLECTION OF PROBLEM-SOLVING TOOLS, GAMES AND TECHNIQUES USED BY BRAINSTORMERS, GAMECHANGERS AND TRAILBLAZERS. As working life becomes more complex, we are increasingly faced with problems which may at first seem insoluble. The Smart Solution Book is your guide to solving these problems, whatever their size