The services shift seizing the ultimate offshore opportunity
"Leading researchers Robert E. Kennedy and Ajay Sharma reveal how services offshoring works in both industries and individual companies, and show how to define and implement realistic services-sourcing goals for your organization. You'll learn who's involved in services offshoring, un...
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| Format: | eBook |
| Language: | English |
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Upper Saddle River, N.J.
FT Press
2009
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | "Leading researchers Robert E. Kennedy and Ajay Sharma reveal how services offshoring works in both industries and individual companies, and show how to define and implement realistic services-sourcing goals for your organization. You'll learn who's involved in services offshoring, understand leading business models, and tour the main geographical centers - from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius." "Drawing on detailed interviews with participants, the authors review the management skill sets associated with successful services offshoring. Next, they assess policy initiatives in both developing and developed countries, including U.S. proposals aimed at restricting the offshoring of services. Finally, they preview the newest trends in services globalization, helping you prepare for the world as it will be - next year, five years from now, and in a decade."--Jacket |
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| Physical Description: | xviii, 330 pages illustrations |
| ISBN: | 9780137133505 0137133502 0137011547 |