Table of Contents:
  • Front Cover; The Process of Investigation; Copyright; Dedication; Contents; Preface; Acknowledgments; About the Authors; Part 1 Fundamentals of Security Investigation; CHAPTER 1
  • THE INVESTIGATIVE PROCESS; TWO CATEGORIES OF INVESTIGATION; THE INVESTIGATIVE PROCESS; THE CREATIVE PROCESS IN INVESTIGATION; REFERENCES; CHAPTER 2
  • A COMPARISON OF PUBLIC AND PRIVATE SECTORS; SOURCE OF AUTHORITY AND FUNDING; SOURCES OF INFORMATION; JOB SECURITY; SCOPE OF WORK; IMAGE; CIVIL LIABILITY; TRAINING AND EDUCATION; TECHNICAL RESOURCES; PROFESSIONALISM; CAREER PATHS; ASSISTANCE; PERSONAL ACHIEVEMENT
  • CHAPTER 8
  • DISCOVERING COVERT CRIMESDEPLOYMENT OF UNDERCOVER AGENTS; SHOPLIFTING SURVEILLANCE; REFERENCES; Part III BUILDING A CASE; CHAPTER 9
  • INTERVIEWS AND INTERROGATIONS; INTERVIEWING; INTERROGATION; PREPARING FOR THE INTERROGATION; CONCLUSION; REFERENCE; CHAPTER 10
  • AN OVERVIEW OF THE INTERVIEW AND INTERROGATION PROCESS; DEMEANOR; RAPPORT; INTERVIEW AND INTERROGATION; CONDUCTING THE INTERVIEW; SELLING THE INTERVIEW; STATEMENT ANALYSIS-THE UNTAINTED STORY; FACT GATHERING; LIFESTYLE INTERVIEWS; COGNITIVE INTERVIEWING; COMMON INTERVIEWER ERRORS; BEHAVIORAL INTERVIEWING; DIAGRAMS
  • INTERROGATIONDECISION TO CONFESS; RATIONALIZATION; DENIALS; METHODS OF INTERROGATION; DOCUMENTING THE CONFESSION OR THE INTERVIEW; CONCLUSION; SUGGESTED READING; CHAPTER 11
  • EVIDENCE; DEMONSTRATIVE EVIDENCE; DOCUMENTARY EVIDENCE; SOME RULES AND DEFINITIONS OF EVIDENCE; A FINAL WORD ABOUT EVIDENCE; REFERENCE; CHAPTER 12
  • WRITTEN STATEMENTS, ADMISSIONS, AND CONFESSIONS; WRITTEN STATEMENTS; ALLOWABLE USES OF STATEMENTS; HISTORICAL BACKGROUND; TYPES OF CONSTRAINTS; CONFESSIONS AND ADMISSIONS; THE WRITTEN ADMISSION; VIDEOTAPED CONFESSIONS; VALUE OF THE CONFESSION; REFERENCE
  • OVERLAPPING MISSIONSCONCLUSION; CHAPTER 3
  • QUALITIES OF THE INVESTIGATOR; POWERS OF OBSERVATION; RESOURCEFULNESS; PATIENCE; INTERACTING WITH PEOPLE; UNDERSTANDING OF HUMAN BEHAVIOR; UNDERSTANDING LEGAL IMPLICATIONS; EFFECTIVE COMMUNICATION SKILLS; RECEPTIVITY; SENSE OF WELL-BEING; DEDICATION TO THE WORK; SELF-INITIATIVE; HEALTHY SKEPTICISM; INTUITION; ENERGY AND STAMINA; ACTING SKILLS; GOOD JUDGMENT; LOGIC; INTELLIGENCE; CREATIVE IMAGINATION; GOOD CHARACTER; SENSE OF PROFESSIONALISM; A SELF-QUIZ; TRUE SUCCESS; REFERENCES; CHAPTER 4
  • MANAGING THE INVESTIGATIVE FUNCTION
  • THE MANAGER AS INVESTIGATIVE COUNSELORTHE MANAGER AS TRAINER; THE MANAGER AS CONTROLLER; THE MANAGER AS MOTIVATOR; THE MANAGER AS EVALUATOR; REFERENCES; Part II METHODS OF SECURITY INVESTIGATION; CHAPTER 5
  • UNDERCOVER INVESTIGATIONS; TECHNIQUES AND METHODS; PROBLEM AREAS; THE ABSENCE OF PROFESSIONALISM; CONCLUSION; CHAPTER 6
  • SURVEILLANCE; COVERT VERSUS OVERT SURVEILLANCE; THE STATIONARY SURVEILLANCE; THE MOVING SURVEILLANCE; MOVING AND STATIONARY SURVEILLANCE; CONCLUSION; CHAPTER 7
  • BACKGROUND INVESTIGATIONS; WORKPLACE VIOLENCE; THE APPLICATION PACKAGE; POST-HIRE SCREENING; REFERENCES
  • CHAPTER 13
  • THE USE OF INFORMANTS
  • Includes bibliographical references and index