The power of business process improvement 10 simple steps to increase effectiveness, efficiency, and adaptability

Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to chan...

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Bibliographic Details
Main Author: Page, Susan
Format: eBook
Language:English
Published: New York AMACOM, American Management Association 2016
Edition:Second edition
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can:Identify and prioritize the processes that need fixingEliminate duplication and bureaucracyControl costsEstablish internal controls to reduce human errorTest and rework the process before introducing itImplement the changesNow in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time
Item Description:Earlier edition: 2010
Physical Description:1 online resource
ISBN:0814436617
0814436625
9780814436622
9780814436615