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|a 1439895414
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|a 9781439895412
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|a HD62.15
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|a Brown, Mark Graham
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|a The pocket guide to the Baldrige Award criteria
|c Mark Graham Brown
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|a Baldrige Award criteria
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|a Sixteenth edition
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|a Boca Raton, FL
|b CRC Press
|c 2011
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|a 1 online resource
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|a Front Cover; Table of Contents; Introduction; Back Cover
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|a Includes bibliographical references
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|a Malcolm Baldrige National Quality Award
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|a United States / fast / https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq
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|a BUSINESS & ECONOMICS / Management Science / bisacsh
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| 653 |
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|a Qualité totale / Prix et récompenses / États-Unis
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|a Malcolm Baldrige National Quality Award / fast
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|a BUSINESS & ECONOMICS / Management / bisacsh
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|a Malcolm Baldrige National Quality Award / http://id.loc.gov/authorities/subjects/sh91004540
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|a BUSINESS & ECONOMICS / Organizational Behavior / bisacsh
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|a Total quality management / Awards / United States / http://id.loc.gov/authorities/subjects/sh92000509
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|a Total quality management / Awards / fast
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|a BUSINESS & ECONOMICS / Industrial Management / bisacsh
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|a eng
|2 ISO 639-2
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|b OREILLY
|a O'Reilly
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|a GBB8J8490
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|x Verlag
|3 Volltext
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|a Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 16th editionof The Pocket Guide to the Baldrige Criteriabegins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area
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