The moderator's survival guide handling common, tricky, and sticky situations in user research
A resource for navigating your one-on-one user research sessions. Inside, find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews
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| Format: | eBook |
| Language: | English |
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Waltham, MA
Morgan Kaufmann
2014
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | A resource for navigating your one-on-one user research sessions. Inside, find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews |
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| Physical Description: | 1 volume illustrations |
| ISBN: | 9780124047143 1299927009 9781299927001 0124047149 0124047009 |