The manager's pocket guide to knowledge management
Knowledge about customers, markets, core processes, how things get done, who knows what is a core business asset. You may have heard of knowledge management. No longer a buzz word, it's becoming mainstream in companies large and small who want to strengthen core competencies in: Responsiveness...
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| Format: | eBook |
| Language: | English |
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Amherst, Mass.
HRD Press
2001
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Knowledge about customers, markets, core processes, how things get done, who knows what is a core business asset. You may have heard of knowledge management. No longer a buzz word, it's becoming mainstream in companies large and small who want to strengthen core competencies in: Responsiveness to the market; Innovation of new products and services; Competency of skill base; Efficiency of work processes. If you're ready to start the knowledge management process in your organization, this book provides a practical plan and roadmap. You'll walk through all the stages - assessment, planning, deployment, and evaluation - and gain specific action steps for putting it all together to expand your core competency and win competitive advantage |
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| Physical Description: | vi, 126 pages illustrations |
| ISBN: | 142371640X 0874256410 9781423716402 |