The manager's phrase book 3,000+ powerful phrases that put you in command in any situation

The Manager's Phrase Book is a collection of thousands of ready-to-use phrases that will enable you to move into the ranks of today's most competent managers. You will have control of any situation at a moment's notice, regardless of your position in the corporate world. You will have...

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Bibliographic Details
Main Author: Alain, Patrick
Format: eBook
Language:English
Published: Pompton Plains Career Press, Inc. 2013
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • How to use this book
  • Preface
  • Staffing and HR
  • Ethics and legalities
  • Feedback and discipline
  • Bad behavior
  • Motivation
  • When it's personal
  • Meetings and presentations
  • Sticky situations
  • Dealing with customers
  • Managing lower-level managers
  • Bonus section : managing up
  • Index
  • About the author