The manager's phrase book 3,000+ powerful phrases that put you in command in any situation
The Manager's Phrase Book is a collection of thousands of ready-to-use phrases that will enable you to move into the ranks of today's most competent managers. You will have control of any situation at a moment's notice, regardless of your position in the corporate world. You will have...
Main Author: | |
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Format: | eBook |
Language: | English |
Published: |
Pompton Plains
Career Press, Inc.
2013
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- How to use this book
- Preface
- Staffing and HR
- Ethics and legalities
- Feedback and discipline
- Bad behavior
- Motivation
- When it's personal
- Meetings and presentations
- Sticky situations
- Dealing with customers
- Managing lower-level managers
- Bonus section : managing up
- Index
- About the author