The gender communication handbook conquering conversational collisions between men and women

"Men and women exhibit distinct, innate, and acculturated sex differences in their verbal and nonverbal communication styles. In the work environment, the difficulties and misunderstandings generated by these differences not only reduce productivity and efficiency but also lower morale. In this...

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Bibliographic Details
Main Author: Nelson, Audrey
Other Authors: Brown, Claire Damken
Format: eBook
Language:English
Published: San Francisco, CA Pfeiffer, A Wiley Imprint 2012
Series:Pfeiffer essential resources for training and HR professionals
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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505 0 |a The Gender Communication Handbook; Chapter 1: Getting Started: Are Men and Women Just Born Different or Do They Learn to Be Different?; Learning Objectives; Introduction; Section 1: Introduction to Gender: It's Complicated; Section 2: What Do Women and Men Really Think of Each Other?; Section 3: Transcending Gender: The Androgynous Answer; Chapter 2: He Speaks, She Speaks: What Different Things They Say; Learning Objectives; Introduction 
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520 |a "Men and women exhibit distinct, innate, and acculturated sex differences in their verbal and nonverbal communication styles. In the work environment, the difficulties and misunderstandings generated by these differences not only reduce productivity and efficiency but also lower morale. In this book, the authors show through empirical research and extensive anecdotal evidence--garnered from fifty years of combined corporate work experience, research, gender seminars, coaching and consulting--the specific verbal and nonverbal behaviors men and women employ that define our sex roles' expectations yet paradoxically often ultimately result in barriers to effective inter-gender communication"--