The first-time trainer a step-by-step quick guide for managers, supervisors, and new training professionals

Successful organizations depend on training to keep them viablebut in today's belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technol...

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Bibliographic Details
Main Author: Goad, Tom W.
Format: eBook
Language:English
Published: New York AMACOM/American Management Association 2010
Edition:2nd ed
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Includes bibliographical references and index
  • Contents; List of Exhibits; About the Revised Edition; A Word for the First-Time Trainer; Introduction; Step One: Facilitate Learning; Step Two: Focus on Performance; Step Three: Focus on Learning; Step Four: Be Prepared; Step Five: Deliver Effectively; Step Six: Get Learners Involved; Step Seven: Get Feedback; Step Eight: Improve Continuously; Appendix A: Resources for the First-Time Trainer; Appendix B: Additional Trainer Guidelines; Index