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008 210123 ||| eng
020 |a 9780133017953 
050 4 |a HG179.5 
100 1 |a Finder, Robert L. 
245 0 0 |a The financial professional's guide to communication  |b how to strengthen client relationships and build new ones  |c Robert L. Finder, Jr 
260 |a Upper Saddle River, N.J.  |b FT Press  |c 2013 
300 |a 1 volume  |b illustrations 
505 0 |a Includes bibliographical references and index 
505 0 |a Defining your core -- The secret of listening critically -- "Your financial professional will see and hear you differently now" -- Please, tell me more -- Any simple questions? -- The secret of speaking critically -- Just get rid of them -- What did he say -- The eyes say it all -- Are you a substance abuser? -- It's showtime! -- Wise emperors 
653 |a Financial planners / http://id.loc.gov/authorities/subjects/sh86000185 
653 |a Business communication / fast 
653 |a Business & Economics / hilcc 
653 |a Financial Management & Planning / hilcc 
653 |a Customer relations / http://id.loc.gov/authorities/subjects/sh85034963 
653 |a Communication dans l'entreprise 
653 |a Business communication / http://id.loc.gov/authorities/subjects/sh87004551 
653 |a Finance / hilcc 
653 |a Customer relations / fast 
653 |a Planificateurs financiers 
653 |a Financial planners / fast 
041 0 7 |a eng  |2 ISO 639-2 
989 |b OREILLY  |a O'Reilly 
776 |z 0133017907 
776 |z 9780133017908 
856 4 0 |u https://learning.oreilly.com/library/view/~/9780133017953/?ar  |x Verlag  |3 Volltext 
082 0 |a 384 
082 0 |a 658 
082 0 |a 658.812 
082 0 |a 380 
082 0 |a 332.1068/8 
082 0 |a 332 
082 0 |a 330