The communication problem solver simple tools and techniques for busy managers

Communication issues challenge managers all the time. You could be managing a friend who's become a direct report. Maybe you're managing people with more experience than you. Or perhaps you have to deal with office politics, generational differences, or coworkers with poor communication sk...

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Bibliographic Details
Main Author: Carroll, Nannette Rundle
Format: eBook
Language:English
Published: New York, N.Y. American Management Association 2010
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Communication issues challenge managers all the time. You could be managing a friend who's become a direct report. Maybe you're managing people with more experience than you. Or perhaps you have to deal with office politics, generational differences, or coworkers with poor communication skills. The bottom line is that if you want to keep your department running smoothly, you'll have to deal with any number of problematic communication situations head-on
Item Description:Includes index
Physical Description:1 online resource
ISBN:0814413099
9780814413098