The business ethics twin-track combining controls and culture to minimise reputational risk
Institute a proactive reputational management framework that matches individual behaviour to organizational values The Business Ethics Twin-Track is a practical guide to reputational risk management. A deep exploration of the concept of reputation, the ways in which it can suffer, and the consequenc...
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| Format: | eBook |
| Language: | English |
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Chichester, West Sussex
John Wiley & Sons
2015
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Includes bibliographical references and index
- Consequences of damaged reputationThe Human Factor: People, Behaviour and Conduct Risk; Overview; The concept of conduct risk; People Risk; Introduction; Incompetence; Criminality and counter-productive workplace behaviours; Lack of engagement, complacency and negligence; 'Custom and practice'; Case Study; The Siemens corruption case part 2: remedial actions to rebuild trust and reputation; Case study: conclusion; Ethical Risk in the Stakeholder Base; Overview; Key stakeholder expectations; Importance of stakeholder experience; Workshop Conclusion; Closing; Key takeaways; Next workshop
- Coaching sessionAn unexpected request; Hot talk, cold chicken; The Stronach Group Plc; Background research; Corruption allegations; Recent trading difficulties; The board of directors; An Offer From The Chairman; The meeting; Strategic review; The ethics project; Key takeaways; Disclaimer; Chapter 2: The business ethics framework; The Ethics Project: First Workshop; Opening; The ground rules; Personal approach to business ethics; Agenda; Key questions; The Business Ethics Framework; Overview; Purpose; Mission statements and value statements; Responsibilities of directors; Pragmatic approach
- Cover; Title Page; Copyright; Contents; Acknowledgements; Prologue; Opening; Corporate values: an old story; The 'say-do' gap; About The Book; Original idea; 2012 Effect; Structure and methodology; My Experience; Audit, risk and forensics; Governance; Business ethics; Speaking and writing; The Book: Key Messages; Overarching principles; Twin-track approach; Role of compliance; Reference points; Summary; Personal perspectives; Road test; 'Simply the way we do things here'; Closing; Value statements: a modern story; Chapter 1: The ethics project; The Opportunity; Initial contact
- The Bribery Act 2010 (UKBA)Background; Summary of the UKBA offences; The other main provisions; Adequate procedures; Official guidance on adequate procedures; Caution: beware of paying lip-service; Personal Experiences; Introduction; Example 1: UK subsidiary of a global energy group; Actions; Example 2: medium-sized UK business in the defence industry; Workshop Conclusion; Closing: bribery dilemma; Key takeaways; Next workshop; Reflections; Chapter 4: Reputation, risk and conduct; Reputational Risk: Third Workshop; Opening; Agenda; Risk; Risk awareness quiz; Reputation; Reputation and brand
- Key TermsEthics; Business ethics; The golden rule; Integrity; Trust; The law; Compliance; Corporate culture; Business Dilemmas; Setting the scene; Ethical dilemmas; Business dilemmas; Workshop Conclusion; Closing; Key takeaways; Next workshop; Reflections; Chapter 3: Bribery, corruption and adequate procedures; Business Ethics in Action: Second Workshop; Opening; Agenda; A business dilemma; Bribery and Corruption; Overview; Bribery and corruption in business; Examples of anti-corruption laws and conventions; Case Study; The Siemens corruption case part 1: scandal and penalties