Technology scorecards aligning IT investments with business performance
Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance. Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that c...
Main Author: | |
---|---|
Format: | eBook |
Language: | English |
Published: |
Hoboken, N.J.
Wiley
2009
|
Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance. Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that can be unleashed if the value drivers are established, Technology Scorecards reveals how this approach benefits both the organization and technology vendors as it helps establish achievable expectations |
---|---|
Physical Description: | xii, 319 pages illustrations |
ISBN: | 1119203015 661236873X 0470488484 9786612368738 9780470488515 0470488514 9780470488485 9781119203018 |