Technology scorecards aligning IT investments with business performance

Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance. Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that c...

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Bibliographic Details
Main Author: Bansal, Sam
Format: eBook
Language:English
Published: Hoboken, N.J. Wiley 2009
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance. Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that can be unleashed if the value drivers are established, Technology Scorecards reveals how this approach benefits both the organization and technology vendors as it helps establish achievable expectations
Physical Description:xii, 319 pages illustrations
ISBN:1119203015
661236873X
0470488484
9786612368738
9780470488515
0470488514
9780470488485
9781119203018