SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management
This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment
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| Format: | eBook |
| Language: | English |
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IT Governance Publishing
2018
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| Edition: | 1st edition |
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| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment |
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| Item Description: | Downloadable audio file. - Not recommended for use on the libraries' public computers Made available through: Safari, an O'Reilly Media Company |
| Physical Description: | sound files. |