Description
Item Description:3.2.5 Root cause analysis techniques. - Written by authors who are recognized experts in problem management, this publication goes beyond existing process theory and supplements the HDI® Problem Management Professional Certification by including step by step easy to understand examples, real-life scenarios and personal experiences to keep the reader engaged from cover to cover
Physical Description:212 pages
ISBN:9780117082991
0117083410
9780117083417
0117082996