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008 210123 ||| eng
020 |a 0814432999 
020 |a 1299865011 
020 |a 9780814432990 
050 4 |a HF5549.5.E42 
100 1 |a Evenson, Renee 
245 0 0 |a Powerful phrases for dealing with difficult people  |b over 325 ready-to-use words and phrases for working with challenging personalities  |c Renée Evenson 
260 |a New York  |b AMACOM  |c 2014 
300 |a 1 online resource 
505 0 |a Introduction -- Powerful phrases + actions = successful work relationships -- Communicating powerful phrases -- Actions that enhance powerful phrases -- Effective conflict resolution = strengthened work relationships -- Five steps to effective conflict resolution -- Powerful phrases for challenging coworker situations -- Powerful phrases for challenging situations with your boss -- Powerful phrases for situations you cause 
653 |a Personnel / Direction 
653 |a Problem employees / fast 
653 |a BUSINESS & ECONOMICS / Management / bisacsh 
653 |a Personnel management / http://id.loc.gov/authorities/subjects/sh85100143 
653 |a English language / Terms and phrases / http://id.loc.gov/authorities/subjects/sh85043743 
653 |a BUSINESS & ECONOMICS / Skills / bisacsh 
653 |a Problem employees / http://id.loc.gov/authorities/subjects/sh87000586 
653 |a BUSINESS & ECONOMICS / Reference / bisacsh 
653 |a Personnel Management 
653 |a Personnel management / fast 
653 |a Anglais (Langue) / Mots et locutions 
653 |a English language / fast 
653 |a Employés à problèmes 
041 0 7 |a eng  |2 ISO 639-2 
989 |b OREILLY  |a O'Reilly 
776 |z 9780814432990 
776 |z 1299865011 
776 |z 0814432980 
776 |z 9780814432983 
776 |z 9781299865013 
856 4 0 |u https://learning.oreilly.com/library/view/~/9780814432983/?ar  |x Verlag  |3 Volltext 
082 0 |a 658.3 
082 0 |a 650.1/3014 
082 0 |a 658 
082 0 |a 658.31 
082 0 |a 330 
520 |a Words to tame even the most troublesome co-workers