Performance evaluation proven approaches for improving program and organizational performance
"Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-Lopez, an internationally-known evaluation expert, introduces the foundations of evaluation...
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| Format: | eBook |
| Language: | English |
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San Francisco
Jossey-Bass
2008
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| Edition: | 1st ed |
| Series: | Research Methods for the Social Sciences
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| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Foundations of evaluation
- Principles of performance-based evaluation
- Overview of existing evaluation mode
- Kirkpatrick's four levels of evaluation
- Phillip's return on investment methodology
- Brinkerhoff"s success case method
- The impact evaluation process
- The CIPP model
- Evaluating evaluations
- Data
- Data collection
- Analysis of evaluation data: tools and techniques
- Communicating the findings
- Common errors in evaluation
- Continual improvement
- Contracting for evaluation services
- Intelligence gathering for decision making:
- The future of evaluation in performance improvement
- Includes bibliographical references (pages 285-293) and index