Table of Contents:
  • Includes bibliographical references and index
  • Chapter 3: A Positively Motivating Environment
  • A Positive Workplace
  • Respect
  • The "Everyone Counts" Attitude
  • Stress Less
  • Team Spirit
  • Productive Meetings
  • Chapter 4: Ongoing Performance Management
  • Ongoing Positive Feedback
  • Ongoing Developmental Feedback
  • Planning for the Performance Review Meeting
  • The Performance Review Meeting
  • Employee Goals and Growth
  • Chapter 5: Modeling and Encouraging Communication Skills
  • Clear Communication
  • Listening for Clear Communication
  • Clear Communication Choices
  • Chapter 6: Motivating Critical Skills
  • Creativity
  • Chapter 9: Perfect Benefits
  • Health Insurance
  • Wellness Programs
  • Retirement Plans
  • Personal Days, Sick Days, and Vacation Days
  • Flextime
  • Chapter 10: Perfect Perks and Rewards
  • Public Recognition and Rewards
  • Bonuses, Incentives, and Tuition Reimbursement
  • Contests and Competitions
  • Gifts and Special Occasions
  • Conclusion
  • About the Authors
  • Initiative
  • Critical Thinking
  • Flexibility
  • Time Management
  • Organization
  • Presentation Skills
  • Chapter 7: Motivational Challenges
  • A Culturally Diverse Workforce
  • Generations at Work
  • The Underachiever
  • The Powerhouse Overachiever
  • The Part-Time Employee
  • The Virtual Commuter
  • The Naysayer
  • Complaints About the Rules
  • Employee Conflicts
  • Chapter 8: Raising Morale in Tough Times
  • Transitions
  • Tough Economic Conditions
  • Bad Company Publicity
  • The Whole Team Is Down
  • Part Three: Motivational Rewards: Perfect Benefits, Perks, and Rewards
  • Cover Page
  • Perfect Phrases for Motivating and Rewarding Employees
  • Copyright Page
  • Acknowledgments
  • Contents
  • Preface
  • Who Can Use This Book?
  • Book Map
  • Enter Here
  • Part One: The Why's and Wisdom of Motivation: The Manager as Motivator
  • Chapter 1: Why Motivate?
  • Motivation vs. De-motivation
  • Excuses for Not Motivating
  • Reasons for Motivating
  • Chapter 2: The Wise Motivator
  • Self-Motivation
  • Your Style
  • Be a Change Agent
  • Set Clear Expectations
  • Lead by Example
  • Motivating Employees
  • Part Two: Perfect Phrases for Motivating Employees