People smart developing your interpersonal intelligence
WE ARE ALL in the people business because we deal with other people all the time. But do you sometimes reach out to others only to find your efforts misunderstood or rejected? Do you wish your relationships with people close to you were more harmonious and fulfilling? PeopleSmart is a practical guid...
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| Format: | eBook |
| Language: | English |
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San Francisco
Berrett-Koehler
2000
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| Edition: | 1st ed |
| Series: | 0 |
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Preface; What Does It Mean To Be People Smart?; Becoming People Smart; How People Smart Are You?; PeopleSmart Skill 1 Understanding People; PeopleSmart Skill 2 Expressing Yourself Clearly; PeopleSmart Skill 3 Asserting Your Needs; PeopleSmart Skill 4 Exchanging Feedback; PeopleSmart Skill 5 Influencing Others; PeopleSmart Skill 6 Resolving Conflict; PeopleSmart Skill 7 Being a Team Player; PeopleSmart Skill 8 Shifting Gears; Putting It All Together; References; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Z; About the Authors; PeopleSmart Seminars
- Includes bibliographical references (pages 239-240) and index