Table of Contents:
  • Includes bibliographical references and index
  • Introduction to operations and supply chain management
  • Quality management
  • Statistical process control
  • Product design
  • Service design
  • Processes and technology
  • Capacity and facilities design
  • Human resources
  • Project management
  • Supply chain management strategy and design
  • Global supply chain procurement and distribution
  • Forecasting
  • Inventory management
  • Sales and operations planning
  • Resource planning
  • Lean systems
  • Scheduling