Operational risk and resilience
Well publicised failures in risk management have appeared with shocking frequency over the past few years. Affected firms can suffer significant commercial damage or even bankruptcy as a result. Only now is there a growing realisation that risk management is a key management responsibility. This boo...
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| Format: | eBook |
| Language: | English |
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Oxford
Butterworth-Heinemann
2000
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Includes bibliographical references and index
- Preface; Acknowledgements; Risk management overview
- Introduction to risk management; Rethinking risk; Operational risk and business change; The benefits of ORM; Living in a goldfish bowl: reputation and operational risk; Operational integrity
- Building a supporting risk management architecture; Establishing policy and organisation; Designing and implementing operational controls; Creating an insurance strategy; Operational delivery
- Capacity management; Human resource management; Supplier management; Service management; Sourcing management; Project risk management; Crisis management; OR issues for the 21st century
- Financial institutions at the leading edge; Changes in e-business world; Risk and restructuring; Shared service centres; Joint ventures; Mergers and acquisitions; Corporate governance pressures