Microsoft dynamics CRM 2011 step by step
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, lea...
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| Other Authors: | , |
| Format: | eBook |
| Language: | English |
| Published: |
Redmond, Wash.
Microsoft Press
2011
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| Series: | Step by step
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| Subjects: | |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book |
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| Physical Description: | xxvi, 417 pages illustrations |
| ISBN: | 0735660484 9780735660489 0735660263 9780735660267 |