Logistics & supply chain management

Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This 5th edition provides the most up-to-date practical tools to manage the people and processes that allow businesses to gain and maintain competitive advantage through their supply...

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Bibliographic Details
Main Author: Christopher, Martin
Format: eBook
Language:English
Published: Harlow, United Kingdom Pearson Education 2016
Edition:Fifth edition
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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300 |a 1 volume  |b illustrations 
505 0 |a Understanding the cost-to-serve -- Customer profitability analysis -- Direct product profitability -- Cost drivers and activity-based costing -- Chapter 5 Matching supply and demand -- The lead-time gap -- Improving visibility of demand -- The supply chain fulcrum -- Forecast for capacity, execute against demand -- Demand management and planning -- Collaborative planning, forecasting and replenishment -- Chapter 6 Creating the responsive supply chain -- Using the volume/variability matrix -- Product 'push' versus demand 'pull' -- The Japanese philosophy -- The agile supply chain 
505 0 |a The impact of out-of-stock -- Customer service and customer retention -- Market-driven supply chains -- Defining customer service objectives -- Setting customer service priorities -- Setting service standards -- Chapter 3 Going to market -- Distribution channels are value delivery systems -- Innovation in the distribution channel -- The omni-channel revolution -- Omni-channel retailing -- Chapter 4 Measuring logistics costs and performance -- Logistics and the bottom line -- Logistics and shareholder value -- Logistics cost analysis -- The concept of total cost analysis 
505 0 |a Includes bibliographical references and index 
505 0 |a Cover -- Title Page -- Copyright Page -- About the author -- Contents -- Preface -- Publisher's acknowledgements -- Chapter 1 Logistics, the supply chain and competitive strategy -- Supply chain management is a wider concept than logistics -- Competitive advantage -- The supply chain becomes the value chain -- The mission of logistics management -- The supply chain and competitive performance -- The changing competitive environment -- Chapter 2 Delivering customer value -- The marketing and logistics interface -- Delivering customer value -- What is customer service? 
505 0 |a The foundations of agility -- A routemap to responsiveness -- Chapter 7 Strategic lead-time management -- Time-based competition -- The concept of lead-time -- Logistics pipeline management -- Reducing logistics lead-time -- Chapter 8 The synchronous supply chain -- The extended enterprise and the virtual supply chain -- The role of information in the virtual supply chain -- Laying the foundations for synchronisation -- 'Quick response' logistics -- Production strategies for QR -- Logistics systems dynamics -- Chapter 9 Complexity and the supply chain -- The sources of supply chain complexity 
505 0 |a The cost of complexity -- Product design and supply chain complexity -- Mastering complexity -- Chapter 10 Managing the global pipeline -- The trend towards globalisation in the supply chain -- Gaining visibility in the global pipeline -- Financing global supply chains -- Organising for global logistics -- Thinking global, acting local -- The future of global sourcing -- Chapter 11 Service logistics -- What is a service? -- Buying performance -- The service dominant logic -- The trend to 'servitisation' -- Implications of servitisation for logistics -- The critical role of capacity 
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653 |a Business logistics / Cost effectiveness / fast 
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653 |a Livraison de marchandises / Gestion 
653 |a Delivery of goods / Management 
653 |a Business logistics / Cost effectiveness 
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520 |a Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This 5th edition provides the most up-to-date practical tools to manage the people and processes that allow businesses to gain and maintain competitive advantage through their supply chains