Learning Path Understanding Cognitive Biases
Cognitive biases can unconsciously cause product people to make product mistakes and lead customers to make baffling purchasing decisions. In this Learning Path, you'll gain a deep understanding of how cognitive bias works in the human brain and learn to recognize seven different forms of cogni...
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| Format: | eBook |
| Language: | English |
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O'Reilly Media, Inc.
2017
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| Edition: | 1st edition |
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Cognitive biases can unconsciously cause product people to make product mistakes and lead customers to make baffling purchasing decisions. In this Learning Path, you'll gain a deep understanding of how cognitive bias works in the human brain and learn to recognize seven different forms of cognitive bias: hindsight bias, cognitive dissonance, confirmation bias, choice-supportive bias, social desirability bias, projection bias, and anchoring. By understanding these brain processes, you'll know what triggers cognitive biases, how to counteract their effects, how to avoid product mistakes, and learn to build better products |
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| Item Description: | Not recommended for use on the libraries' public computers Made available through: Safari, an O'Reilly Media Company |
| Physical Description: | 1 streaming video file, approximately 31 min. |