Leading at a higher level Blanchard on leadership and creating high performing organizations
"In Leading at a Higher Level, Ken Blanchard and his colleagues have brought together everything they've learned about world-class leadership. He teaches readers to create targets and visions based on the "triple bottom line"; and shows them how to make sure people know who they...
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| Format: | eBook |
| Language: | English |
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Upper Saddle River, N.J.
Pearson/Prentice Hall
2007
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | "In Leading at a Higher Level, Ken Blanchard and his colleagues have brought together everything they've learned about world-class leadership. He teaches readers to create targets and visions based on the "triple bottom line"; and shows them how to make sure people know who they are, where they're going, and what will guide the journey. Blanchard then turns to the customer, extending his breakthrough work on delivering legendary service, creating "raving fans," and developing a true "customer mania." Next, he presents the definitive discussion of his renowned Situational Leadership® techniques for leading one's self, individuals, teams, and entire organizations. Finally, he helps readers discover the personal "leadership point of view" all truly great leaders possess ... and shows how to apply it throughout their entire lives."--Publisher's website |
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| Item Description: | Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002 |
| Physical Description: | xxiv, 359 pages illustrations |
| ISBN: | 9780768668889 9780132347723 0768671051 0132347725 9781281074591 9780768671056 0768668883 |