Leadership basics for frontline managers tips for raising your level of effectiveness and communication

"This book explains how to manage and work with people more effectively. Focused on interpersonal management skills, it is organized into three categories: Personal Effectiveness, Leadership, and Communication. Each chapter has been written to stand on its own and can easily be read in short ti...

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Bibliographic Details
Main Author: Templeman, Bill
Format: eBook
Language:English
Published: Boca Raton Productivity Press Book 2014
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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245 0 0 |a Leadership basics for frontline managers  |b tips for raising your level of effectiveness and communication  |c Bill Templeman 
260 |a Boca Raton  |b Productivity Press Book  |c 2014 
300 |a xv, 135 pages 
505 0 |a A Quick Refresher: How to Run Effective Meetings Before the Meeting -- During the Meeting -- Afterward -- Chapter 22 The Basics of Giving and Receiving Feedback -- Giving Feedback -- How to Give Constructive Feedback -- How to Receive Constructive Feedback -- SECTION IV: Your Career -- Chapter 23 How to Manage Your Career -- Chapter 24 The Rise and Fall of a Dictator: A Leadership CaseHistory -- Chapter 25 Be the Change You Want to See in Others: A Leadership Case History -- About the Author 
505 0 |a Includes bibliographical references and index 
505 0 |a Chapter 15 Managing during Tough Times SCCIO Analysis -- Business Sector: Tourism and Hospitality -- Manage Your People Well -- Chapter 16 Viral Leadership: How to Create Positive Change -- Chapter 17 How Can You Learn to Make Better Business Decisions? -- SECTION III: Communication -- Chapter 18 How Designed Conversations Get Winning Results -- What Is a Designed Conversation? -- Eight Steps to Running a Designed Conversation -- Chapter 19 How to Get More Great Ideas at Work -- Chapter 20 Are Intergenerational Conflicts Hurting Your Business? -- Chapter 21 How to Run Effective Meetings 
505 0 |a Chapter 10 How to Convert Enemies to Allies -- Chapter 11 What Really Motivates Employees? A New Approach to Motivation -- Chapter 12 Recession Survival Strategies: Courage and Entrepreneurship -- Chapter 13 What Frontline Managers Need to Know about Delegating Work -- Chapter 14 The Science and Art of Great Interviewing -- Effective Interviewers Are Great at Assessing the 3 Cs:Capability, Commitment, and Chemistry -- Use a Consistent Structure for All Interviews -- Prepare the Right Questions in Advance -- During the Interview -- Do Not Overlook the Need to Check for Fit intoYour Organization's Culture 
505 0 |a Chapter 1 Extreme Organizational Politics: Wishfulness and Yesmanship -- Chapter 2 How to Work with Information Overload -- Chapter 3 Asking Better Questions -- Chapter 4 Coaching at Work -- Chapter 5 How to Deal with Difficult People -- Chapter 6 The Gift of Business Failure: Resilience -- SECTION II: Leadership -- Chapter 7 End Continuous Conflicts at Work -- Chapter 8 How to Build Stronger Teams at Work -- Chapter 9 Catch Your People Doing Something Right -- Building a Strengths-Based Organization: Leadership Best Practices 
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520 |a "This book explains how to manage and work with people more effectively. Focused on interpersonal management skills, it is organized into three categories: Personal Effectiveness, Leadership, and Communication. Each chapter has been written to stand on its own and can easily be read in short time periods. Each article concludes with a list of bullet points for taking action. This book is ideal for frontline managers, new managers, and experienced managers who want to refresh their leadership skills or who are now in a position of managing a diverse group of employees"--