Innovative performance support strategies and practices for learning in the workflow
Innovative Performance Support offers you a concise and comprehensive overview of performance support (PS) practicesùongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, th...
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| Format: | eBook |
| Language: | English |
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New York
McGraw-Hill
2011
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Innovative Performance Support offers you a concise and comprehensive overview of performance support (PS) practicesùongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide helps you implement the right PS strategy for your team Conrad Gottfredson and Bob Mosher break down the hows and whys of applying PS solutions to replace the patchwork of existing training programs that you might be using now. They show how leading firms deploy PS solutions to reduce costs, retain talent, and increase productivity and efficiency. --Book Jacket Research shows that 80 percent of learning occurs while employees actually work, rather than in formal training sessions |
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| Physical Description: | xi, 255 pages illustrations |
| ISBN: | 1282965190 007170311X 9786612965197 9780071703116 9781282965195 0071734473 9780071734479 |