How to measure anything workbook finding the value of intangibles in business
The invaluable companion to the new edition of the bestselling How to Measure Anything This companion workbook to the new edition of the insightful and eloquent How to Measure Anything walks readers through sample problems and exercises in which they can master and apply the methods discussed in the...
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| Format: | eBook |
| Language: | English |
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Hoboken, NJ
John Wiley & Sons
2014
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| Edition: | Second edition |
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | The invaluable companion to the new edition of the bestselling How to Measure Anything This companion workbook to the new edition of the insightful and eloquent How to Measure Anything walks readers through sample problems and exercises in which they can master and apply the methods discussed in the book. The book explains practical methods for measuring a variety of intangibles, including approaches to measuring customer satisfaction, organizational flexibility, technology risk, technology ROI, and other problems in business, government, and not-for-profits. <u |
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| Physical Description: | 1 volume illustrations |