Hearing the voice of the Shingo principles creating sustainable cultures of enterprise excellence
For more than 50 years, organizations of all types have struggled to achieve lasting benefits from the many tools and programs associated with various continuous-improvement initiatives. In fact, the notion of "continuous" improvement is largely a misnomer -- for many organizations, contin...
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Format: | eBook |
Language: | English |
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New York, NY
Routledge
2018
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Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Includes bibliographical references and index
- Introduction
- The power of the culture
- Values, behavior and corporate culture
- Principles & foundational truths
- The Shingo model
- Respect every individual
- Lead with humility
- Seek perfection
- Assure quality at the source
- Flow value to customers
- Embrace scientific thinking
- Principles of enterprise alignment
- Leaders lead culture
- Hearing the voice of principles