Hearing the voice of the Shingo principles creating sustainable cultures of enterprise excellence

For more than 50 years, organizations of all types have struggled to achieve lasting benefits from the many tools and programs associated with various continuous-improvement initiatives. In fact, the notion of "continuous" improvement is largely a misnomer -- for many organizations, contin...

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Bibliographic Details
Main Author: Miller, Robert Derald
Format: eBook
Language:English
Published: New York, NY Routledge 2018
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Includes bibliographical references and index
  • Introduction
  • The power of the culture
  • Values, behavior and corporate culture
  • Principles & foundational truths
  • The Shingo model
  • Respect every individual
  • Lead with humility
  • Seek perfection
  • Assure quality at the source
  • Flow value to customers
  • Embrace scientific thinking
  • Principles of enterprise alignment
  • Leaders lead culture
  • Hearing the voice of principles