Feedback efectivo Cómo crear y transmitir mensajes
This is the First Edition of this publication. A Second Edition of this book translated into Spanish is now available under ISBN 978-1-60491-972-1. Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation....
Main Author: | |
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Format: | eBook |
Language: | Spanish |
Published: |
Greensboro, North Carolina
Center for Creative Leadership
2008
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Series: | CCL
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | This is the First Edition of this publication. A Second Edition of this book translated into Spanish is now available under ISBN 978-1-60491-972-1. Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change |
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Item Description: | Originally published in English as: Feedback that works : how to build and deliver your message. ©2000. - "Manual 'ideas en acción.'" |
Physical Description: | 1 volume illustrations |
ISBN: | 9781604910537 9781604918243 1604910534 |