Emotional intelligence for project managers the people skills you need to achieve outstanding results
Emotional Intelligence for Project Managers introduces readers to the basic concepts of emotional intelligence and shows how to apply them to their project goals. Readers will learn how to: Set the tone and direction for the project Communicate more effectively Improve listening skills Create a posi...
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| Format: | eBook |
| Language: | English |
| Published: |
New York
American Management Association
2007
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Includes bibliographical references and index
- pt. 1. An introduction to emotional intelligence
- 1. My growth in emotional intelligence
- 2. A brief primer on emotional intelligence
- pt. 2. Project management begins with self-management
- 3. Self-awareness
- 4. Self-management
- pt. 3. Building project stakeholder relationships
- 5. Social awareness
- 6. Relationship management
- pt. 4. Using EQ to lead project teams
- 7. Project team leadership
- 8. Creating a positive team environment
- 9. Leveraging emotional intelligence on large and complex projects
- App A. Emotional tally sheet
- App B. Emotional intelligence assessment checklist
- App C. Stakeholder management tool
- App D. Responsibility assignment matrix (RAM)
- App E. Emotional intelligence movies and scenes
- App F. Magazines and journals on emotional intelligence
- App G. Books on emotional intelligence
- App H. Training sources for emotional intelligence