Conversation transformation recognize and overcome the 6 most destructive communication patterns

Failed conversations can take a heavy toll on our professional and personal lives. This helpful book offers practical guidelines for managing the six most common conversation killers so you can replace unconstructive habits with more effective responses. --

Bibliographic Details
Main Author: Benjamin, Ben E.
Other Authors: Yeager, Amy, Simon, Anita
Format: eBook
Language:English
Published: New York McGraw-Hill 2012
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Failed conversations can take a heavy toll on our professional and personal lives. This helpful book offers practical guidelines for managing the six most common conversation killers so you can replace unconstructive habits with more effective responses. --
Item Description:Includes index
Physical Description:1 online resource
ISBN:9780071772105