Conversations that get results and inspire collaboration engage your team, your peers, and your manager to take action

Featuring case studies which illustrate best practices for engaging managers; peers; and employees to build momentum toward success; this book gives you the tools to create the right conversation at the right time to achieve any business goal. --

Bibliographic Details
Main Author: Hayashi, Shawn Kent
Format: eBook
Language:English
Published: New York McGraw-Hill Education 2013
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Knowing what you want to create
  • People reading : preferred communication styles
  • People reading : motivators
  • People reading : emotional intelligence
  • Tying together people reading
  • Deep listening
  • Relationship and group dynamics that affect collaboration
  • Storytelling
  • When conflict stops progress : creating more effective conversations that lead to resolution
  • Relationship building
  • Having the necessary conversations and getting the collaboration you want to make positive changes : tying it all together