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Communication skills training

Individuals, teams, and organizations are only as good as their ability to communicate effectively. This guide offers the crucial tools you'll need to help your workshop participants master the skills that drive performance. This first book in the ATD Workshop Series offers This volume incorpor...

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Bibliographic Details
Main Author: Orey, Maureen
Format: eBook
Language:English
Published: Alexandria, VA ATD Press 2015
Series:ATD workshop series
Subjects:
Commercial Correspondence / Fast
Commercial Correspondence / Http://id.loc.gov/authorities/subjects/sh85028925
Business Communication / Fast
Public Speaking / Http://id.loc.gov/authorities/subjects/sh85108814
Communication Dans L'entreprise
Communication / Http://id.loc.gov/authorities/subjects/sh85029027
Business Communication / Http://id.loc.gov/authorities/subjects/sh87004551
Public Speaking / Fast
Art De Parler En Public
Communication / Fast
Information
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Introduction: How to use this book
  • Section I: The workshops. Two-day communication skills workshop
  • One-day communication skills workshop
  • Half-day communication skills workshop
  • Customizing the communication skills workshop
  • Section II: Essentials of effective communication skills training. Identifying needs for communication skills training
  • Understanding the foundations of training design
  • Leveraging technology to maximize and support design and delivery
  • Delivering your communication skills workshop: be a great facilitator
  • Evaluating workshop results
  • Section III: Post-workshop learning. The follow-up coach
  • Section IV: Workshop supporting documents and online support. Learning activities
  • Assessments
  • Handouts
  • Online tools and downloads
  • Includes bibliographical references

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