CMMI for services guidelines for superior service

Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers. The book is divided into three parts. Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust informa...

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Bibliographic Details
Main Author: Forrester, Eileen C.
Other Authors: Buteau, Brandon L., Shrum, Sandy
Format: eBook
Language:English
Published: Upper Saddle River, N.J. Addison-Wesley 2010
Series:The SEI series in software engineering
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Includes bibliographical references and index