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210123 ||| eng |
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|a 9780132660341
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020 |
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|a 1587142902
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020 |
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|a 9781587142901
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050 |
|
4 |
|a TK5105.8865
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100 |
1 |
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|a Green, Rue
|
245 |
0 |
0 |
|a Cisco Unified Customer Voice Portal
|b building unified contact centers
|c Rue Green
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260 |
|
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|a Indianapolis, IN
|b Cisco Press
|c 2011
|
300 |
|
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|a xx, 474 pages
|b illustrations
|
505 |
0 |
|
|a Includes bibliographical references and index
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653 |
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|a Electrical & Computer Engineering / hilcc
|
653 |
|
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|a Call centers / Computer programs
|
653 |
|
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|a Cisco unified customer voice portal / blmlsh
|
653 |
|
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|a Téléphonie Internet
|
653 |
|
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|a Cisco unified customer voice portal / fast
|
653 |
|
|
|a Portails (Informatique)
|
653 |
|
|
|a Internet telephony / http://id.loc.gov/authorities/subjects/sh98004350
|
653 |
|
|
|a Telecommunications / hilcc
|
653 |
|
|
|a Web portals / fast
|
653 |
|
|
|a Centres d'appels (Affaires) / Logiciels
|
653 |
|
|
|a Engineering & Applied Sciences / hilcc
|
653 |
|
|
|a Web portals / http://id.loc.gov/authorities/subjects/sh99005116
|
653 |
|
|
|a Cisco unified customer voice portal / http://id.loc.gov/authorities/names/n2012001385
|
653 |
|
|
|a Internet telephony / fast
|
041 |
0 |
7 |
|a eng
|2 ISO 639-2
|
989 |
|
|
|b OREILLY
|a O'Reilly
|
490 |
0 |
|
|a IP Communications
|
776 |
|
|
|z 9781587142901
|
856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9780132660341/?ar
|x Verlag
|3 Volltext
|
082 |
0 |
|
|a 384
|
082 |
0 |
|
|a 500
|
082 |
0 |
|
|a 000
|
082 |
0 |
|
|a 620
|