Business process management and the balanced scorecard using processes as strategic drivers
Today's companies are facing perhaps the most competitive period in history, with rising costs and escalating customer demands making it essential for corporations to improve internal processes and focus them on strategic objectives. Failure to do so raises the possibility of being wiped-out by...
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| Format: | eBook |
| Language: | English |
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Hoboken, N.J.
John Wiley & Sons
2007
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| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Today's companies are facing perhaps the most competitive period in history, with rising costs and escalating customer demands making it essential for corporations to improve internal processes and focus them on strategic objectives. Failure to do so raises the possibility of being wiped-out by the competition |
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| Item Description: | Includes index |
| Physical Description: | x, 227 pages illustrations |
| ISBN: | 1280721804 9786610721801 9781119196921 9781280721809 9780470893128 1119196922 9780470047460 0470047461 0470102144 6610721807 9780470102145 |