Table of Contents:
  • Includes bibliographical references and index
  • Chapter 1: Transforming the Organization
  • Chapter 2: Regaining Control
  • Chapter 3: First Insight, Then Action
  • Chapter 4: Confront the New Path to Purchase (And Then Lead the Charge)
  • Chapter 5: Activate Your Brand Content
  • Chapter 6: Using the Master Catalog
  • Chapter 7: The Retailer Challenge (And Opportunity)
  • Chapter 8: The eCommerce Flywheel
  • Chapter 9: From Bricks to Clicks to Omnichannel
  • Chapter 10: Glossary