Brains on Fire Igniting Powerful, Sustainable, Word of Mouth Movements

Develop and harness a powerful, sustainable word-of-mouth movement. How did the 360-year-old scissor company, Fiskars, double its profit in key markets just by realizing its customers had already formed a community of avid scrapbookers? How is Best Buy planning to dominate the musical instruments ma...

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Bibliographic Details
Main Author: Phillips, Robbin
Other Authors: Cordell, Greg, Church, Geno
Format: eBook
Language:English
Published: Hoboken John Wiley & Sons 2010
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Develop and harness a powerful, sustainable word-of-mouth movement. How did the 360-year-old scissor company, Fiskars, double its profit in key markets just by realizing its customers had already formed a community of avid scrapbookers? How is Best Buy planning to dominate the musical instruments market? By understanding the Brains on Fire model of tapping movements and stepping away from the old-school marketing "campaign" mentality. Brains on Fire offers original, practical and actionable steps for creating a word-of-mouth movement for corporations, products, services, and organiza
Physical Description:223 pages
ISBN:9780470872260
9780470770535
1282728903
0470872276
9781282728905
0470872268
0470770538
9780470872277