Are nonfinancial metrics good leading indicators of future financial performance? it's become increasingly popular to use nonfinancial measures such as customer satisfaction in performance management frameworks and executive compensation schemes. But how well does that work?
| Main Authors: | , |
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| Format: | eBook |
| Language: | English |
| Published: |
[Place of publication not identified]
MIT Sloan Management Review
2016
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| Subjects: | |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Item Description: | Date of publication suggested by the text. - "Reprint #57418." |
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| Physical Description: | 1 volume illustrations |