A case study in simulating financial services innovation for prescriptive modeling applications
"Is it possible to simulate people's interaction with companies, and the services they provide? In this video, we'll see if we can simulate new interactions and new patterns that improve customer satisfaction. We'll also use an example-based consumer report related to financial s...
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| Format: | eBook |
| Language: | English |
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[Place of publication not identified]
O'Reilly
2017
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | "Is it possible to simulate people's interaction with companies, and the services they provide? In this video, we'll see if we can simulate new interactions and new patterns that improve customer satisfaction. We'll also use an example-based consumer report related to financial services, and specifically--student loan data, to see if we can find opportunities that not only improve overall customer experience, but also are equally innovative in terms of making the idea profitable."--Resource description page |
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| Item Description: | Title from title screen (viewed April 7, 2017) |
| Physical Description: | 1 streaming video file (19 min., 10 sec.) digital, sound, color |