Phnom Penh Water Story Remarkable Transformation of an Urban Water Utility

This book analyses how a water utility from a developing country, Phnom Penh Water Supply Authority, that was totally dysfunctional, corruption-ridden and literally bankrupt in 1993, became one of the most successful water utilities of the developing world in only about 15 years. By 2010, some of th...

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Bibliographic Details
Main Authors: Biswas, Asit K., Sachdeva, Pawan K. (Author), Tortajada, Cecilia (Author)
Format: eBook
Language:English
Published: Singapore Springer Nature Singapore 2021, 2021
Edition:1st ed. 2021
Series:Water Resources Development and Management
Subjects:
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • About this book
  • Understanding Cambodia
  • Phnom Penh Water Supply Authority
  • Four Domain (4-D) Framework for analysis of urban water utility
  • Analysis of PPWSA
  • Gap analysis of four domains
  • Views of the customers
  • Key challenges facing PPWSA
  • Lessons learnt for developing countries
  • A Management Tool Kit for Chief Executives