Chatbot Research and Design Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers
This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions. T...
Other Authors: | , , , |
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Format: | eBook |
Language: | English |
Published: |
Cham
Springer International Publishing
2020, 2020
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Edition: | 1st ed. 2020 |
Series: | Information Systems and Applications, incl. Internet/Web, and HCI
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Subjects: | |
Online Access: | |
Collection: | Springer eBooks 2005- - Collection details see MPG.ReNa |
Summary: | This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions. The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education |
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Physical Description: | XII, 273 p. 52 illus., 22 illus. in color online resource |
ISBN: | 9783030395407 |