Augmenting Customer Experience with SharePoint Online Building Portals and Practices to Improve Usability
Build, enrich, and transform customer experience using SharePoint Online. This book will discuss different SharePoint Online approaches that you can use to enhance customer experience, including digital portals, enterprise content management, Microsoft Teams and much more. Augmenting Customer Experi...
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| Format: | eBook |
| Language: | English |
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Berkeley, CA
Apress
2020, 2020
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| Edition: | 1st ed. 2020 |
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| Collection: | Springer eBooks 2005- - Collection details see MPG.ReNa |
Table of Contents:
- Chapter 1: Introducing SharePoint Online Features
- Chapter 2: Office 365 and SharePoint Online for Digital Customer Experience
- Chapter 3: Exploring Digital Customer Experience
- Chapter 4: Using UX and UIs to Develop Smart Portals
- Chapter 5: Building Knowledge systems using SharePoint Online
- Chapter 6: AI in DCX.