Effect of interventions to improve the quality of health services for ethnic minorities

Background All patients regardless of sex, ethnicity or social status should be provided health services according to their needs. However, both national and international studies suggest that there may be differences in quality of health care on the basis of ethnicity and that this may be due to st...

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Main Authors: Eike, Morten Christoph, Forsetlund, Louise (Author), Kirkehei, Ingvild (Author), Vist, Gunn E. (Author)
Corporate Author: Nasjonalt kunnskapssenter for helsetjenesten
Format: eBook
Language:English
Published: Oslo Norwegian Knowledge Centre for the Health Services 2010, December 2010
Subjects:
Online Access:
Collection: National Center for Biotechnology Information - Collection details see MPG.ReNa
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100 1 |a Eike, Morten Christoph 
245 0 0 |a Effect of interventions to improve the quality of health services for ethnic minorities  |h Elektronische Ressource  |c Morten Christoph Eike, Louise Forsetlund, Ingvild Kirkehei, Gunn Elisabeth Vist 
260 |a Oslo  |b Norwegian Knowledge Centre for the Health Services  |c 2010, December 2010 
300 |a 1 PDF file (pages 125-129) 
653 |a Ethnic Groups 
653 |a Emigrants and Immigrants 
653 |a Physician-Patient Relations 
653 |a Sociological Factors 
653 |a Quality of Health Care 
653 |a Culturally Competent Care 
653 |a Norway 
700 1 |a Forsetlund, Louise  |e [author] 
700 1 |a Kirkehei, Ingvild  |e [author] 
700 1 |a Vist, Gunn E.  |e [author] 
710 2 |a Nasjonalt kunnskapssenter for helsetjenesten 
041 0 7 |a eng  |2 ISO 639-2 
989 |b NCBI  |a National Center for Biotechnology Information 
500 |a English summary excerpted from full report in Norwegian: Effekt av tiltak for å forbedre kvaliteten på helsetjenester til etniske minoriteter : en systematisk oversikt over randomiserte kontrollerte forsøk. - Excerpt from Systematic review no. 24-2010 
856 |u https://www.ncbi.nlm.nih.gov/books/NBK464890  |3 Volltext 
082 0 |a 610 
520 |a Background All patients regardless of sex, ethnicity or social status should be provided health services according to their needs. However, both national and international studies suggest that there may be differences in quality of health care on the basis of ethnicity and that this may be due to structural, organizational and clinical barriers. Mission On behalf of South-Eastern Norway Regional Health Authority we collected, critically assessed and summarised the effect of interventions to improve the quality of health services for ethnic minorities. We focused on the effect of interventions aimed at health professionals and health organisations. Main findings1. Different kinds of educational interventions and electronic reminders to health care providers may under certain circumstances have a small effect on health professionals' practice and minority patients' health outcomes. The quality of the evidence varied from very low to low, but findings are supported by other extensive research on this type of initiatives in other contexts.2. The quality of available evidence is insufficient to determine whether the use of remote interpretation compared to traditional interpretation leads to better communication, whether ethnic matching of client and therapist affects the patient's understanding, symptom status or belief in the usefulness of therapeutic strategies and whether supportive interventions in the form of increased staff resources influence health outcomes for minority patients