Invitations to Tender for Facility Management Services Process Mapping, Service Specifications and Innovative Scenarios
This book deals with Invitations to Tender (ITTs) for the provision of Facility Management (FM) services. It presents a framework to support companies in preparing clear, comprehensive and effective ITTs, focusing on such key aspects as: organizational structures, tools and procedures for managing i...
| Main Authors: | , |
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| Format: | eBook |
| Language: | English |
| Published: |
Cham
Springer International Publishing
2019, 2019
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| Edition: | 1st ed. 2019 |
| Series: | Springer Tracts in Civil Engineering
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| Subjects: | |
| Online Access: | |
| Collection: | Springer eBooks 2005- - Collection details see MPG.ReNa |
Table of Contents:
- Introduction
- Tendering process and Facility Management Agreements. The role of Invitation to Tender
- “Process approach” to external FM service provision
- FM services and Organizational structures Management of FM-related Information
- FM Service Monitoring and Control
- FM Service Quality and Requirements
- Analytical framework for ITTs
- FM services Procurement and Management: scenarios of innovation
- Conclusions
- Glossary