Improving care for chronic conditions : current practices and future trends in health plan programs

The need for better management of chronic conditions is urgent. Many health plans have developed innovative approaches to improving care for their members with chronic conditions. This report documents the current range of health plans' chronic care management services, identifies best practice...

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Main Authors: Mattke, Soeren, Mengistu, Tewodaj (Author), Klautzer, Lisa (Author), Sloss, Elizabeth M. (Author)
Corporate Authors: America's Health Insurance Plans (Association), Rand Corporation
Format: eBook
Published: Santa Monica, Calif. RAND Corporation [2015], 2015
Series:Research report
Online Access:
Collection: JSTOR Open Access Books - Collection details see MPG.ReNa
Table of Contents:
  • 1. Introduction
  • 2. Program prevalence
  • 3. Program design
  • 4. Member interaction
  • 5. Coordinating plan and provider activities
  • 6. Chronic care management program evaluation
  • 7. Challenges to chronic care management program success
  • 8. Conclusions
  • Appendix A. Detailed results from survey
  • Appendix B. Case studies
  • Includes bibliographical references