Challenges in virtual collaboration videoconferencing, audioconferencing, and computer-mediated communications
This report summarizes the research literature on virtual collaboration, focusing on interactive virtual collaborations in real or near-real time. In particular, it reviews how the processes and outcomes of virtual collaborations are affected by the communication medium (videoconferencing, audioconf...
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| Format: | eBook |
| Language: | English |
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Santa Monica, Calif.
Rand
2004, 2004
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| Series: | Rand Corporation monograph series
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| Collection: | JSTOR Open Access Books - Collection details see MPG.ReNa |
| Summary: | This report summarizes the research literature on virtual collaboration, focusing on interactive virtual collaborations in real or near-real time. In particular, it reviews how the processes and outcomes of virtual collaborations are affected by the communication medium (videoconferencing, audioconferencing, or computer-mediated conferencing). It then discusses how problems in such collaboration can be mitigated and opportunities realized. Problems include increased "us vs. them" divisions and misunderstandings, as well as shifts toward risky options. Opportunities include broadening the range of views and options, as well as broadening the range of available experts. The report suggests a strategy for choosing the most effective medium, including face-to-face communication and hybrid systems, as a function of task and context (e.g., convergence on a decision or brainstorming) |
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| Item Description: | "MG-273"--Page 4 of cover. - Title from title screen. - Title from website (viewed March 10, 2006) |
| Physical Description: | 1 online resource |
| ISBN: | 0833037005 9780833037008 0833040693 1598753371 9781598753370 |