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|a Empowering and Protecting Consumers in the Internet Economy
|h Elektronische Ressource
|c Organisation for Economic Co-operation and Development
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| 260 |
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|a Paris
|b OECD Publishing
|c 2013
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| 300 |
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|a 34 p.
|c 21 x 29.7cm
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| 653 |
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|a Science and Technology
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| 710 |
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|a Organisation for Economic Co-operation and Development
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|a eng
|2 ISO 639-2
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| 989 |
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|b OECD
|a OECD Books and Papers
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|a OECD Digital Economy Papers
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| 028 |
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|a 10.1787/5k4c6tbcvvq2-en
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|a oecd-ilibrary.org
|u https://doi.org/10.1787/5k4c6tbcvvq2-en
|x Verlag
|3 Volltext
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|a 600
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|a This report is part of a series of papers in the follow-up work to the 2008 Seoul Ministerial Declaration for the Future of the Internet Economy. It shows that over the past five years, despite the financial crisis, business-to-consumer e-commerce has grown steadily across the OECD and beyond, spurred by increased Internet and broadband penetration, competition and innovation, which have in turn led to consumer access to a wider range of products at lower prices. The spread of mobile devices, easy-to-use payment mechanisms, as well as participative web tools such as price and product comparisons and consumer ratings and reviews has further provided consumers with a more convenient e-commerce experience. Trust in e-commerce, however, remains challenged by a number of problems requiring further attention. These include complex information disclosures, legislative gaps, fraudulent and misleading practices and privacy threats as well as inadequate redress mechanisms
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